Frequently Asked Questions

• How does Pulse Beam™ actually relieve neck pain?

  PulseBeam™ pairs 650 nm red-light phototherapy with gentle EMS micro-pulses and warmth. The red light boosts micro-circulation, the EMS signals nudge deep muscle fibers to relax, and the mild heat loosens fascia—all at once. This triple-action approach targets the root of tension instead of merely masking discomfort, so you feel looser within minutes, not hours.

• Is Pulse Beam™ safe for daily use and all skin types?

  Yes. The 650 nm wavelength is non-UV and skin-friendly, while the device auto-shuts off after 15 minutes to prevent over-treatment. The ABS housing is hypoallergenic, and the EMS current stays well within physiotherapy guidelines.

  Note: If you wear a pacemaker, are pregnant, or have a diagnosed cervical condition, consult your physician first.

• How portable is it? Will it fit my routine?

  At just 180 g & cordless, Pulse Beam™ slips into a backpack or desk drawer. The 1,200 mAh USB-C battery delivers 6-8 standard sessions per charge, so you can treat sore muscles during commutes, coffee breaks, or long flights without hunting for a power outlet.

• Can I tailor the therapy to my own comfort level?

  Absolutely. Choose from 3 smart modes—Relax, Revive, and Deep-Tissue—and adjust the intensity to 16 levels directly on the collar. PulseBeam™ even remembers your last setting, so one button press re-creates your perfect, personalised treatment every time.

• Do I need replacement batteries or special upkeep?

  No disposable batteries required. Simply plug the included USB-C cable into any 5V adapter or power bank; a full charge takes approximately one hour. Wipe the contact pads with a soft cloth after use, store them in the supplied pouch, and you’re set.